In Ghana’s ever-evolving agricultural landscape, HartetTechnologies Limited is at the forefront of driving innovation by developing a resilient market system aimed at connecting farmers and buyers of commodities. Our innovation provides a solution that bridges the gap between these two groups, enhancing market access and improving the efficiency of agricultural trade. By tackling challenges such as unreliable market access and inefficient trading processes, we seek to improve the livelihoods of smallholder farmers and create a sustainable ecosystem for trade. Recognising the critical role of strong market systems in fostering agricultural development, we saw an opportunity to work with the USAID Market Systems and Resilience (MSR) initiative. The MSR is a comprehensive program that aims to strengthen agricultural market systems in Ghana, making them more inclusive, efficient, and resilient. Inspired by the goals of the USAID MSR initiative, we introduced a solution that aims to strengthen agricultural market systems in Ghana through a user-friendly interface.

A Dual-Access Platform: Web and USSD Integration
We leverage both web-based and USSD technology to ensure inclusivity. Farmers can access market opportunities through our user-friendly web interface, which connects them to wholesalers and aggregators with storage facilities. Recognising the digital divide, we incorporated a USSD option that allows farmers without smartphones to dial a short code to access the system. This ensures that even in rural areas, farmers can actively participate in the market system without needing advanced technology.
The Heart of the Solution
Our system operates as an open marketplace where farmers, through the USSD, can submit key request. Once a farmer dials the short code, they can either look for a place to store their produce or request to sell. The warehouse managers use our web-based platform to manage these requests, monitor inventory, and ensure the smooth operation of trade.
For instance, a maize farmer in northern Ghana, after harvesting his crops, could use our USSD system to request storage space at a warehouse. The warehouse manager would receive this request through our web application, assess the availability of space, and communicate back with the farmer through SMS. Quality checks are conducted to ensure that the produce meets the standards required by the warehouse, and the transaction is completed.
The beauty of our system lies in its simplicity. Our platform ensures that both farmers and buyers have real-time information about inventory levels in the warehouse, current prices, and space availability. Additionally, our system tracks the history of transactions and stock movement, giving warehouse managers the ability to analyse trends and make better business decisions. This is particularly beneficial for the larger aggregators, who need to keep a close eye on supply and demand.
Empowering Stakeholders through Training and Engagement
Developing a platform that truly meets the needs of its users required deep insights from the very people we aimed to serve. We have spent considerable time engaging farmers and warehouse operators to understand their pain points, aspirations, and expectations. This engagement process was a vital part of the innovation, ensuring that it is practical, user-friendly, and responsive to the realities on the ground.

Extensive training sessions with farmers and warehouse managers was organised. These sessions introduced them to the platform’s capabilities, walking them through the process of accessing and utilising the web and USSD interfaces. Importantly, feedback from these training sessions directly influenced the innovation process. We took the input of farmers seriously, incorporating their suggestions to make the platform more user-friendly and relevant to their specific needs. The training sessions were not just about educating farmers; they became a two-way exchange that refined and strengthened the system. This cycle of training and feedback ensured that the platform was adaptable and could evolve alongside the growing needs of its users.

Improving Transaction Security and Transparency
We designed our platform with robust security features to ensure user safety. Both the web and USSD components are protected-with HTTPS encryption, providing secure logins and data protection. SMS notifications accompany each transaction, keeping users informed at every stage of the process, whether they are farmers submitting requests or buyers placing orders. This layer of transparency ensures that our users remain confident in the system’s reliability.
Building a Resilient Agricultural Ecosystem
Our innovation marks a significant milestone in the quest for a resilient agricultural market in Ghana. By integrating technology, market opportunities, and real-time stock management, our system not only addresses the immediate needs of farmers and warehouse operators but also lays the groundwork for further developments in agricultural technology. With our training and engagement efforts, users are now better equipped to navigate the complexities of commodity trading.
A Vision for the Future of Agricultural Trade
Our innovative system is not just a technological solution; it is a transformative approach to agriculture. With plans to enhance the user experience by incorporating mobile applications in the future, we are setting new standards for tech-driven solutions in Ghana’s agricultural sector. By creating a resilient market system, we are building an ecosystem where all players in the agricultural value chain; farmers, buyers, and warehouse operators—can thrive.
Hartet Technologies’ Expertise
At Hartet Technologies Limited, we have a proven track record of developing tech solutions that make a difference in Ghana’s market space. Known for our expertise in designing, building, and commissioning software and hardware projects, we have extended our portfolio to include innovative solutions for agriculture. This latest innovation fits squarely into our core mission of leveraging technology to improve Ghana’s agricultural value chain. If you wish to partner with us OR for more information on this, contact us by requesting a call back https://bit.ly/3KAdH5u or call us on +233 261 407 264 / +233 502 568 698